Frequently Asked Questions

About RideAble Global

What is RideAble Global?
RideAble Global is a safe, reliable, and affordable transport service connecting students, parents, and communities with vetted professional drivers.


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Bookings & Rides

How do I book a ride?
You can book a ride easily through our RideAble Global app or website by entering your pick-up and drop-off locations, preferred time, and confirming the fare.

Can I schedule rides in advance?
Yes, you can schedule rides in advance for daily school runs or any planned trips.

How will I know my driver has arrived?
You will receive real-time notifications and can track your driver’s location on the app until pick-up.


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Safety & Security

How does RideAble ensure safety?
All our drivers are vetted through background checks and trained in child safety and customer care. Vehicles are also regularly inspected.

Can parents track their child’s ride?
Yes, parents can track rides in real time via the app to ensure safety and peace of mind.

What should I do if I feel unsafe during a ride?
Use the emergency button on the app to alert our 24/7 support team immediately.


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Payments

What payment methods do you accept?
We accept all major debit/credit cards, instant EFT, and other secure online payment methods.

Do you offer monthly packages?
Yes, we offer flexible monthly packages for students and regular riders. Contact our support team to set up a package that suits you.


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Drivers

How can I become a RideAble Global driver?
You can sign up on our website under the “Drive with Us” section. Ensure you meet the requirements, including a valid driver’s license, vehicle documents, and background checks.

Do drivers undergo training?
Yes, all drivers undergo mandatory safety, child hospitality, and customer service training before joining our team.



Where does RideAble Global operate?
We currently operate in Wisconsin, with plans to expand globally